Returns & Exchanges

At ARM Building Supplies, we are committed to providing high-quality materials for your projects; if you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days.

1

Initiate Your Return

Contact our customer service team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

2

Package Your Materials

Securely pack the items in their original, unopened packaging to ensure they are protected during transit and include the RMA document inside.

3

Ship or Drop Off

Arrange for a courier to deliver the items to our central warehouse or bring them directly to any ARM Building Supplies branch location.

4

Inspection and Refund

Once our team inspects the returned goods for damage, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing